Privacy Policy

Effective Date: February 1, 2026

This Privacy Policy describes how LQ Electrical Services LLC ("Company," "we," "us," or "our") collects, uses, and protects your information when you visit our website located at [Insert Website URL] (the "Site"). This policy is intended to comply with applicable United States privacy laws, including the Texas Data Privacy and Security Act (TDPSA), the California Consumer Privacy Act (CCPA/CPRA) where applicable, the Children’s Online Privacy Protection Act (COPPA), and general U.S. privacy and consumer protection standards.

By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide

When you fill out a contact form, request a quote, or communicate with us, we may collect:

Name
Phone number
Email address
Service address
Description of electrical service needs
Any other information you voluntarily provide

Automatically Collected Information

When you visit the Site, we may automatically collect:

IP address
Browser type and version
Device type
Pages visited and time spent on pages
Referring website
Cookies and tracking data (see Section 6)

Information from Third Parties

We may receive information from third-party tools such as:

Website analytics providers (e.g., Google Analytics)
Advertising platforms (e.g., Meta, Google Ads)
CRM or scheduling tools

2. How We Use Your Information

We use your information for legitimate business purposes, including:

Responding to service inquiries and providing quotes
Scheduling electrical services
Customer communication and support
Improving our website and services
Marketing and advertising (where permitted by law)
Fraud prevention and security
Compliance with legal obligations

We do not sell personal information for monetary value.

3. Legal Bases for Processing (Texas Residents)

Under the Texas Data Privacy and Security Act (TDPSA), we process personal data based on:

Your consent
Performance of services you request
Compliance with legal obligations
Legitimate business interests (such as marketing and service improvement)

4. Sharing of Information

We may share information in the following limited situations:

Service Providers

We may share information with trusted vendors that help operate our business, such as:

Website hosting providers
Scheduling or CRM platforms
Marketing and analytics tools
Payment processors (if applicable)

These providers are contractually required to safeguard your information.

Legal Requirements

We may disclose information if required by law or to:

Comply with subpoenas or legal processes
Protect our rights or property
Prevent fraud or safety risks

Business Transfers

If our business is sold or merged, your information may transfer as part of that transaction.

5. Your Privacy Rights

Depending on your state of residence, you may have the following rights:

Texas Residents (TDPSA)

You may have the right to:

Access personal data we hold about you
Correct inaccuracies
Delete your personal data
Obtain a copy of your data
Opt out of targeted advertising (if applicable)

To exercise your rights, contact us using the information in Section 10.

California Residents (CCPA/CPRA)

If applicable, California residents may have rights to:

Know what personal information is collected and shared
Request deletion
Opt out of data sharing for targeted advertising
Non-discrimination for exercising privacy rights

6. Cookies, Tracking Technologies, and SMS Communications

We may use cookies, pixels, and similar technologies to:

Improve website functionality
Analyze traffic and usage patterns
Deliver relevant advertising

You can manage cookie preferences through your browser settings. Disabling cookies may affect Site functionality.

If we use advertising pixels (e.g., Meta Pixel or Google Ads), data may be used for remarketing and ad optimization.

SMS and Text Messaging Compliance (TCPA)

If you provide your phone number through our website or other communication channels, you consent to being contacted via call or text regarding service requests, scheduling, estimates, and related customer service communications.

Message and data rates may apply
Message frequency may vary
You can opt out at any time by replying STOP
Reply HELP for assistance

We do not sell or share phone numbers for third-party marketing. SMS consent is not shared with third parties for marketing purposes.

We comply with the Telephone Consumer Protection Act (TCPA) and applicable carrier requirements (including A2P 10DLC standards).

We may use cookies, pixels, and similar technologies to:

Improve website functionality
Analyze traffic and usage patterns
Deliver relevant advertising

You can manage cookie preferences through your browser settings. Disabling cookies may affect Site functionality.

If we use advertising pixels (e.g., Meta Pixel or Google Ads), data may be used for remarketing and ad optimization.

7. Data Retention

We retain personal information only as long as necessary to:

Provide services
Maintain business records
Comply with legal obligations
Resolve disputes

When no longer needed, data is securely deleted or anonymized.

8. Data Security and Contractor Disclaimers

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

Service Estimates Disclaimer

All quotes and estimates provided through our website or communications are non-binding until confirmed in writing. Final pricing may vary based on site conditions, code requirements, material costs, and scope changes discovered during inspection or service.

Emergency Service Disclaimer

Submission of a form or contact request does not guarantee immediate or emergency service availability. If you are experiencing an electrical emergency, call 911 or your local emergency provider.

Permits and Code Compliance

Electrical work may require permits and inspections depending on local jurisdiction. Responsibility for permits will be clarified in your service agreement. All work is performed in accordance with applicable Texas and local electrical codes.

No Warranty of Availability

Website content is provided for informational purposes and does not constitute a binding service offer or guarantee of availability.

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

9. Children’s Privacy (COPPA)

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided personal data, please contact us and we will delete it promptly.

10. How to Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

LQ Electrical Services LLC
Attn: Privacy Request
12806 Vitry Ln
Houston, TX 77071
Phone: (832) 928-9572
Email: info@lqelectrical.com

Licensing Information (Texas Department of Licensing and Regulation - TDLR):

Electrical Contractor License #: 40407 (Active, expires June 24, 2026)
Master Electrician License #: 681494 (Luis P. Quinones, Active, expires July 15, 2026)

We may need to verify your identity before fulfilling requests.

11. Texas Contractor Compliance Notice

LQ Electrical Services LLC is licensed and regulated by the Texas Department of Licensing and Regulation (TDLR). Consumers may verify licensing status directly through the TDLR website.

Licensing information is provided for transparency and consumer protection. Nothing on this website constitutes legal, engineering, or inspection advice beyond the scope of licensed electrical services.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date. Continued use of the Site after updates constitutes acceptance of the revised policy.

13. Accessibility

If you need this Privacy Policy in an alternative format due to a disability, please contact us and we will provide a reasonable accommodation.